Thatcher Farm- farm fresh dairy, pasture-raised meats, local grocery products delivered right to your door!

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Frequently Asked Questions

Thatcher Farm delivers to many towns and neighborhoods in the Boston area.  Here is our list of towns below and their delivery day.  Some towns have multiple delivery days. We will assign you a specific day when you create an account with us.

Town/City Day
Beacon HIllWednesday
Chestnut HillMonday
Downtown BostonWednesday
Jamaica PlainTuesday 
MattapanMonday, Friday
MiltonMonday - Friday

Monday, Tuesday


Tuesday, Wednesday, Thursday

South BostonWednesday
South EndWednesday
West NewtonTuesday
West RoxburyMonday

Thatcher delivers weekly to the towns we serve. Please see “Where do you deliver” for your town’s delivery day. 

No, do you not have to be home. However, you must purchase a Thatcher Farm insulated box; or, leave out a personal cooler. If there is no cooler, your Driver will not leave the delivery. Unfortunately, milk begins to spoil at 40° Fahrenheit- we hate seeing delicious products go to waste! We are not responsible for frozen and/or cracked bottles of milk, especially during the winter months. In the most frigid temperatures, you have less than thirty minutes to bring the milk inside before the bottle may expand and crack.

You can place an order with us up until 11:30PM the night before your delivery day.  Then it is put on one of our delivery trucks as early as 6AM the next morning.

Yes, we have a minimum order of $10 per order, and a $3.50 delivery fee.  We have worked very hard to keep both of these at a price that is much lower than most delivery services.

At Thatcher, we call an automatic order a “standard “or “recurring “order.  They are a great idea if there are some staples that you know you need every week. You can add additional items to that order before 11:30 PM the night before delivery. It is great knowing you always have your essentials coming in case you forget to order!  You can always cancel your recurring order if you are away or just don’t need a delivery any week.

Thatcher Farm does not require any contract! Our excellent products and service keep our customers coming back!

We accept credit card and check.

Thatcher Farm sources all of our branded milk from the Hatchland Dairy in North Haverhill, New Hampshire.  Hatchland is a family farm with a commitment to responsible, regenerative farming. While their milk is not certified USDA organic, they  follow organic practices including the complete exclusion of hormones like RBST.  For more information, please see this article in the NH Union Leader that describes Hatchland as "Environmental Stewards" and details their approach to farming so they create an excellent product while protecting the environment.

The milk has a 14-day code stamped on the product and should have no problem lasting if handled correctly. 35-37 degrees is recommended (temperature is what hurts the shelf life of all dairy products).

Yes! Thatcher Farm reuses all of our glass milk bottles, so when you are finished, just give it a quick rinse and then leave it in your cooler. Our bottles are cleaned and sanitized in a bottle washer before being refilled. They make an average of 50-60 trips to the doorsteps of our valued customers. All bottle caps can be recycled, so they do not need to be returned.

No, unfortunately we do not have a storefront or offer pick-up at this time. We kindly ask that you do not show up to the Farm as we do not have a retail operation. We do work with many awesome independent grocers.  Please check out our list here!